Benefits:

Employee discounts
Paid time off

BE THE FIRST IMPRESSION - NOT JUST THE FIRST FACE GUESTS SEE
The Apex Grille at M1 Concourse's X Center is looking for an experienced, engaging hosts for our opening team. We're looking for someone who understands that great hospitality starts the moment a guest walks through the door. You'll welcome guests warmly, manage reservations and seating, communicate wait times, and help keep the dining room flowing smoothly. You'll work closely with servers, managers and the culinary team to make sure every guest feels seen and taken care of. Upscale-casual, polished-casual or high-volume restaurant experience is preferred. We're looking for hospitality professionals with personality, awareness, professionalism and genuine warmth. If hospitality is something you practice rather than perform, we'd like to meet you. The Apex Grille | M1 Concourse's X Center | Pontiac, Michigan

JOB SUMMARY
The X Center Apex Grille Host is responsible for creating a warm, welcoming first impression while managing guest arrival, reservations, wait times, seating and overall dining-room flow. This position serves as the first and final point of contact for many guests and ensures each person feels acknowledged, expected and genuinely cared for from arrival through departure. The Host maintains clear communication with Servers, Bartenders, culinary personnel and management to support balanced seating, efficient service and a premium hospitality experience. The X Center Apex Grille Host shall represent M1 Concourse with the highest level of professionalism, warmth and decorum.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Accurately records reservation details, contact information, party size, special requests and other required information.
Adjusts seating decisions based on party size, table availability, reservations, service capacity, accessibility needs and management direction.
Answers telephone calls and responds to reservation inquiries, operating questions and general guest requests professionally.
Assists with accommodating large parties, private events, terrace dining and special functions as assigned.
Assists with table resets, menu preparation, light service support and other reasonable restaurant responsibilities when host coverage and guest flow permit.
Communicates seating activity, large-party arrivals, delays, guest concerns and changing dining-room conditions to management and affected Team Members.
Confirms reservations and gathers the information necessary to accommodate walk-in guests accurately.
Coordinates with culinary and restaurant leadership when seating pace must be adjusted to protect service quality.
Coordinates with Servers, Bussers, Food Runners and management to confirm table availability and readiness.
Develops and follows seating rotations designed to balance Server workloads and support efficient kitchen and bar execution.
Ensures menus are clean, current, complete and presented in good condition.
Ensures tables are properly cleaned, reset and ready before seating guests.
Escorts guests to their assigned tables confidently and at an appropriate pace.
Maintains a clean, organized and welcoming host stand, entrance, waiting area and menu-storage area.
Maintains appropriate communication with waiting guests and offers available alternatives when delays occur.
Maintains awareness of table status, including seated, ordering, dining, check-presented, departing and resetting stages.
Maintains compliance with M1 Concourse policies, Apex Grille procedures and applicable guest-service, sanitation, privacy and safety requirements.
Manages reservations, guest profiles, seating assignments and waitlists using the designated reservation or restaurant-management system.
Monitors the entrance, waiting area and dining room and responds proactively to guest needs.
Presents menus and provides a polished introduction to the restaurant, assigned Server and relevant dining information.
Provides realistic and accurate wait-time estimates and keeps waiting guests informed of changes or delays.
Recognizes returning guests when possible and uses available guest information to personalize the experience appropriately.
Responds professionally to guest concerns and promptly involves management when additional assistance is required.
Reviews reservation notes and communicates special occasions, accessibility requests, seating preferences and other relevant guest information.
Supports guests with accessibility needs and coordinates appropriate seating or assistance.
Thanks departing guests sincerely, invites them to return and communicates relevant feedback to management.
Welcomes and acknowledges each arriving guest promptly with warmth, professionalism and genuine hospitality.
Performs all other duties as may be required and assigned.

About M1 Concourse
M1 Concourse blends style and speed, offering the perfect automotive events and entertainment venue at our 87-acre property including a motorsports community of Private Garages and its own private Motorsports Club. This state-of-the-art facility features indoor and outdoor spaces that overlook the 1.5-mile Champion Motor Speedway performance driving track. M1 can transform any event into a one-of-a-kind exclusive experience. The M1 Concourse is conveniently located on the legendary Woodward Ave. in the city of Pontiac and is less than 35 miles from Detroit’s Metropolitan International Airport. In short, M1 Concourse is the epicenter of all things automotive in Metro Detroit, providing a place where enthusiasts can keep, show, and exercise their vehicles in the company of other enthusiasts!

M1 Concourse sits on a historic site that has been home to a series of auto manufacturing facilities for the past 100+ years. In 1905, a large portion of the property was developed into a factory by the Rapid Motor Company for the production of municipal vehicles. In 1908, a combination of Rapid, Reliance Motor Truck and Crescent Motors became General Motors Truck Co. During the decades GM owned the property, it was home to a variety of manufacturing plants and quality assurance facilities. The facility was decommissioned in 2008 and all but one building on the property was demolished. In 2011, the property was transferred to the RACER Trust, which was created by the U.S. Bankruptcy Court to position for redevelopment properties and other facilities owned by the former General Motors Corp. before its bankruptcy. After completing a significant amount of due diligence on the suitability of the property for the intended development and obtaining the proper clearances and approvals from the Environmental Protection Agency, State of Michigan, Oakland County and the City of Pontiac, M1 Concourse acquired the land on August 6, 2014. Now the property has been reconnected with its 100+ year automotive history.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from M1 Concourse LLC.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Are you eligible to work in the United States of America?*

Are you able to perform the essential functions of the position with, or without, reasonable accommodations?*

Are there any scheduling restrictions on your ability to work during a typical week inclusive of weeknights and weekends?*

If hired and if there are minimum age requirements associated with the position to which you are applying, can you provide proof that you meet the minimum age requirements for the position?*

M1 Concourse requires the inclusion of a Cover Letter with your resume. Please confirm you have included a Cover Letter with the submission of your resume.*

Privacy Notice & Acknowledgement: In connection with your application for employment, the Company may collect personal information that you voluntarily provide, including your contact information, employment history, educational background, professional qualifications, references and other information relevant to evaluating your candidacy for employment. The Company will maintain applicant information in a manner reasonably designed to protect its confidentiality and security. Access to applicant information is limited to individuals with a business need to know. By submitting an application, you acknowledge that the Company may process your personal information as described in this notice.*

I understand and acknowledge M1 Concourse, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.*

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for M1 Concourse, LLC to hire me. If I am hired, I understand that either M1 Concourse, LLC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of M1 Concourse, LLC except the Chief Executive Officer has the authority to make any assurance to the contrary.*

I understand and acknowledge Employees and applicants have 300 days to file a charge of discrimination with the Equal Opportunity Commission arising out of employment, application for employment or termination of employment. Any other action or suit brought against M1 Concourse, LLC arising out of or relating to employment, application for employment or termination of employment must be brought within 180 days of the event giving rise to claim or be forever barred. Employees waive any longer limitations periods that may apply in those circumstances but retain the right to file a charge of discrimination with the EEOC as stated above. This reduced limitations period is contractual in nature and may not be unilaterally modified by the employee or M1 Concourse, LLC.*

I certify that all information provided in this application and during the hiring process is true, complete, and accurate to the best of my knowledge. I attest that I have provided M1 Concourse, LLC with true and complete information on this application and that no requested information has been concealed or omitted. I authorize M1 Concourse, LLC to contact the references and former employers identified in this application for the purpose of verifying my employment history, qualifications, and suitability for employment, unless otherwise noted by me. I understand that any false statement, omission, misrepresentation, or concealment of material information on this application or during the hiring process may result in the denial of employment or, if employed, disciplinary action up to and including immediate termination of employment. I understand that this application will remain active for consideration for employment for sixty (60) days from the date signed below. After that time, I may be required to submit a new application if I wish to be considered for employment. Unless prohibited by applicable law or unless I request otherwise, I understand that M1 Concourse, LLC may retain my application materials and related hiring records for consideration for future employment opportunities and for other legitimate business purposes, in accordance with its record-retention policies and applicable legal requirements.*

I understand that my electronic signature, typed name, electronic acknowledgment, or electronic submission shall have the same legal force and effect as an original handwritten signature and shall constitute my certification and agreement to the statements contained herein. By signing below, whether manually or electronically, I acknowledge that I have read, understand and agree to the terms contained in this application.*

Referral code from a current employeeIf no code provided, add their name instead.

Host - X Center Apex Grille

Or apply here.

Yes, Text Me!

Get faster updates with texting!