Benefits:

Employee discounts

Job Summary
The X Center Slot Car Operator is responsible for delivering an engaging, entertaining and memorable guest experience through the operation of the M1 Concourse X Center's signature slot car racing attraction. This position manages race operations, guest participation, tournament coordination, queue management and basic track maintenance while creating an energetic and welcoming atmosphere for guests of all ages. The Slot Car Operator serves as both host and attraction ambassador, providing race instruction, enthusiastic commentary, conflict resolution and technical support to ensure safe, fair and uninterrupted operation of the racing experience. The X Center Slot Car Operator shall represent M1 Concourse with the highest level of professionalism and decorum.

Job Responsibilities

Assists children and inexperienced participants in understanding race controls and procedures.
Assists with attraction setup, opening procedures and closing procedures.
Collaborates with fellow operators and Team Members during peak operating periods.
Conducts race briefings and ensures participants understand competition guidelines.
Coordinates individual races, group events, tournaments and special competitions.
Delivers energetic commentary and race announcements to enhance the guest experience.
Ensures adherence to company policies, operational procedures and safety requirements.
Ensures fair competition and consistently applies race rules and operating procedures.
Inspects slot cars and racing equipment to ensure proper functionality and presentation.
Maintains a guest-first mindset and promotes an atmosphere of fun, excitement and sportsmanship.
Maintains a safe and welcoming environment for guests of all ages.
Maintains cleanliness and presentation standards throughout attraction areas.
Monitors queue lines and manages guest flow to minimize wait times and maximize attraction utilization.
Operates and oversees daily slot car racing activities and guest participation.
Operates timing and scoring systems.
Performs routine cleaning and maintenance of slot car tracks and equipment.
Removes damaged equipment from service and reports maintenance needs promptly.
Responds professionally and effectively to guest questions, concerns and disputes.
Supports special events, private functions, tournaments and hospitality experiences.
Troubleshoots minor operational issues including car derailments, track connectivity, dirty braids and lane interruptions.
Welcomes guests and provides instruction regarding attraction rules, safety requirements, and race procedures.
Performs all other duties as may be required and assigned.

About M1 Concourse
M1 Concourse blends style and speed, offering the perfect automotive events and entertainment venue at our 87-acre property including a motorsports community of Private Garages and its own private Motorsports Club. This state-of-the-art facility features indoor and outdoor spaces that overlook the 1.5-mile Champion Motor Speedway performance driving track. M1 can transform any event into a one-of-a-kind exclusive experience. The M1 Concourse is conveniently located on the legendary Woodward Ave. in the city of Pontiac and is less than 35 miles from Detroit’s Metropolitan International Airport. In short, M1 Concourse is the epicenter of all things automotive in Metro Detroit, providing a place where enthusiasts can keep, show, and exercise their vehicles in the company of other enthusiasts!

M1 Concourse sits on a historic site that has been home to a series of auto manufacturing facilities for the past 100+ years. In 1905, a large portion of the property was developed into a factory by the Rapid Motor Company for the production of municipal vehicles. In 1908, a combination of Rapid, Reliance Motor Truck and Crescent Motors became General Motors Truck Co. During the decades GM owned the property, it was home to a variety of manufacturing plants and quality assurance facilities. The facility was decommissioned in 2008 and all but one building on the property was demolished. In 2011, the property was transferred to the RACER Trust, which was created by the U.S. Bankruptcy Court to position for redevelopment properties and other facilities owned by the former General Motors Corp. before its bankruptcy. After completing a significant amount of due diligence on the suitability of the property for the intended development and obtaining the proper clearances and approvals from the Environmental Protection Agency, State of Michigan, Oakland County and the City of Pontiac, M1 Concourse acquired the land on August 6, 2014. Now the property has been reconnected with its 100+ year automotive history.

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