Benefits:

Employee discounts

Job Summary
The X Center Sim Racing Operator is responsible for delivering an immersive, world-class motorsports simulation experience through the operation, maintenance and guest support of the M1 Concourse X Center's high-fidelity racing simulators. This position assists guests with simulator setup, software configuration, vehicle and track selection, racing instruction and overall experience management while ensuring equipment is maintained to the highest operational and presentation standards. The Sim Racing Operator serves as both technical specialist and guest coach, helping users of all skill levels confidently engage with advanced racing technology. The position will also cross-train to support Golf and Shooting Simulator experiences during lower-volume periods. The X Center Sim Racing Operator shall represent M1 Concourse with the highest level of professionalism and decorum.

Job Responsibilities

Assists guests with entering and exiting simulator cockpits safely.
Assists novice users in understanding simulator controls and racing fundamentals.
Assists with tournament events, racing leagues, private functions and corporate experiences.
Calibrates steering wheels, pedals, displays, audio systems and related simulator hardware.
Cleans, sanitizes, resets – simulator cockpits, controls, displays, seating surfaces, headsets, and accessories after each session.
Collaborates with Team Members to ensure seamless operation across all M1 Concourse X Center attractions.
Configures racing software, vehicle selections, track configurations and user profiles.
Cross-trains and assists with Golf Simulator and Shooting Simulator operations during lower-volume periods.
Ensures adherence to company policies, operational procedures and safety requirements.
Maintains a guest-first mindset and promotes exceptional hospitality experiences.
Maintains awareness of current simulator software updates, tracks, vehicles and technology enhancements.
Maintains cleanliness and organization throughout simulator and guest areas.
Maintains operational readiness and presentation standards for all simulator stations.
Monitors simulator sessions and provides real-time guidance and support.
Operates and oversees daily sim racing activities and guest participation.
Performs routine inspections of simulator equipment and reports maintenance concerns promptly.
Provides coaching on basic driving techniques, racing lines, braking zones, vehicle control and track navigation.
Supports guest scheduling and simulator reservations.
Troubleshoots software issues, hardware connectivity concerns, calibration problems and peripheral device malfunctions.
Welcomes guests and provides orientation regarding simulator operation, safety procedures and experience expectations.
Performs all other duties as may be required and assigned.

About M1 Concourse
M1 Concourse blends style and speed, offering the perfect automotive events and entertainment venue at our 87-acre property including a motorsports community of Private Garages and its own private Motorsports Club. This state-of-the-art facility features indoor and outdoor spaces that overlook the 1.5-mile Champion Motor Speedway performance driving track. M1 can transform any event into a one-of-a-kind exclusive experience. The M1 Concourse is conveniently located on the legendary Woodward Ave. in the city of Pontiac and is less than 35 miles from Detroit’s Metropolitan International Airport. In short, M1 Concourse is the epicenter of all things automotive in Metro Detroit, providing a place where enthusiasts can keep, show, and exercise their vehicles in the company of other enthusiasts!

M1 Concourse sits on a historic site that has been home to a series of auto manufacturing facilities for the past 100+ years. In 1905, a large portion of the property was developed into a factory by the Rapid Motor Company for the production of municipal vehicles. In 1908, a combination of Rapid, Reliance Motor Truck and Crescent Motors became General Motors Truck Co. During the decades GM owned the property, it was home to a variety of manufacturing plants and quality assurance facilities. The facility was decommissioned in 2008 and all but one building on the property was demolished. In 2011, the property was transferred to the RACER Trust, which was created by the U.S. Bankruptcy Court to position for redevelopment properties and other facilities owned by the former General Motors Corp. before its bankruptcy. After completing a significant amount of due diligence on the suitability of the property for the intended development and obtaining the proper clearances and approvals from the Environmental Protection Agency, State of Michigan, Oakland County and the City of Pontiac, M1 Concourse acquired the land on August 6, 2014. Now the property has been reconnected with its 100+ year automotive history.

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X Center Racing Sim Operator

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