Benefits:

Employee discounts

Job Summary
The X Center Host serves as the primary ambassador for M1 Concourse’s X Center experience and is responsible for creating a welcoming, professional and memorable first impression for guests. This position manages guest arrivals, reservations, admissions, simulator check-ins, retail transactions and general guest inquiries while delivering an elevated hospitality experience consistent with the M1 Concourse brand. The Host supports the day-to-day operation of the X Center reception area and cross-trains within the X Center Store to provide retail support during lower-volume periods. This role requires exceptional customer service, attention to detail, professionalism and the ability to effectively multitask in a fast-paced entertainment and hospitality environment. The X Center Host shall represent M1 Concourse with the highest level of professionalism and decorum.

Job Responsibilities

Assists guests with merchandise selection and product information.
Assists guests with venue information, event schedules, amenities and directions.
Assists with opening and closing procedures for reception and retail operations.
Collaborates with Team Members to ensure superior guest experiences.
Cross-trains and provides operational support within the X Center Store as business needs require.
Ensures adherence to company policies, operational procedures and safety requirements.
Greets guests warmly and professionally upon arrival.
Maintains a guest-first mindset and promotes a culture of hospitality and service excellence.
Maintains accurate records of daily transactions and guest activity.
Maintains an organized, clean and visually appealing retail sales floor.
Maintains awareness of current promotions, events, memberships and offerings.
Maintains cleanliness and presentation standards throughout guest-facing areas.
Participates in inventory counts, merchandising displays, stock replenishment and product organization.
Processes admissions, simulator reservations, retail purchases and other transactions through POS systems.
Responds professionally and promptly to guest questions, concerns and service requests.
Supports simulator scheduling and guest flow management.
Supports special events, corporate functions, hospitality experiences and promotional activities.
Verifies reservations, memberships, admissions and simulator bookings.
Performs all other duties as may be required and assigned.

About M1 Concourse
M1 Concourse blends style and speed, offering the perfect automotive events and entertainment venue at our 87-acre property including a motorsports community of Private Garages and its own private Motorsports Club. This state-of-the-art facility features indoor and outdoor spaces that overlook the 1.5-mile Champion Motor Speedway performance driving track. M1 can transform any event into a one-of-a-kind exclusive experience. The M1 Concourse is conveniently located on the legendary Woodward Ave. in the city of Pontiac and is less than 35 miles from Detroit’s Metropolitan International Airport. In short, M1 Concourse is the epicenter of all things automotive in Metro Detroit, providing a place where enthusiasts can keep, show, and exercise their vehicles in the company of other enthusiasts!

M1 Concourse sits on a historic site that has been home to a series of auto manufacturing facilities for the past 100+ years. In 1905, a large portion of the property was developed into a factory by the Rapid Motor Company for the production of municipal vehicles. In 1908, a combination of Rapid, Reliance Motor Truck and Crescent Motors became General Motors Truck Co. During the decades GM owned the property, it was home to a variety of manufacturing plants and quality assurance facilities. The facility was decommissioned in 2008 and all but one building on the property was demolished. In 2011, the property was transferred to the RACER Trust, which was created by the U.S. Bankruptcy Court to position for redevelopment properties and other facilities owned by the former General Motors Corp. before its bankruptcy. After completing a significant amount of due diligence on the suitability of the property for the intended development and obtaining the proper clearances and approvals from the Environmental Protection Agency, State of Michigan, Oakland County and the City of Pontiac, M1 Concourse acquired the land on August 6, 2014. Now the property has been reconnected with its 100+ year automotive history.

(if you already have a resume on Indeed)

Or apply here.

* required fields

First Name*

Last Name*

Email*

Phone*

Yes, Text Me!

I consent to receiving text messages about this hiring process and, if hired, future job related information from M1 Concourse LLC.

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Get faster updates with texting!

Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for help. See our User Terms of Service and Privacy Policy for details.

Location

Address

City

States

ZIP Code

Resume/CV *

Type/Paste Text

Cover Letter

Type/Paste Text

Recent Job Title

Recent Employer

Are you eligible to work in the United States of America?*

Are you able to perform the essential functions of the position with, or without, reasonable accommodations?*

Are there any scheduling restrictions on your ability to work during a typical week inclusive of weeknights and weekends?*

If hired and if there are minimum age requirements associated with the position to which you are applying, can you provide proof that you meet the minimum age requirements for the position?*

M1 Concourse requires the inclusion of a Cover Letter with your resume. Please confirm you have included a Cover Letter with the submission of your resume.*

Privacy Notice & Acknowledgement: In connection with your application for employment, the Company may collect personal information that you voluntarily provide, including your contact information, employment history, educational background, professional qualifications, references and other information relevant to evaluating your candidacy for employment. The Company will maintain applicant information in a manner reasonably designed to protect its confidentiality and security. Access to applicant information is limited to individuals with a business need to know. By submitting an application, you acknowledge that the Company may process your personal information as described in this notice.*

I understand and acknowledge M1 Concourse, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.*

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for M1 Concourse, LLC to hire me. If I am hired, I understand that either M1 Concourse, LLC or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of M1 Concourse, LLC except the Chief Executive Officer has the authority to make any assurance to the contrary.*

I understand and acknowledge Employees and applicants have 300 days to file a charge of discrimination with the Equal Opportunity Commission arising out of employment, application for employment or termination of employment. Any other action or suit brought against M1 Concourse, LLC arising out of or relating to employment, application for employment or termination of employment must be brought within 180 days of the event giving rise to claim or be forever barred. Employees waive any longer limitations periods that may apply in those circumstances but retain the right to file a charge of discrimination with the EEOC as stated above. This reduced limitations period is contractual in nature and may not be unilaterally modified by the employee or M1 Concourse, LLC.*

I certify that all information provided in this application and during the hiring process is true, complete, and accurate to the best of my knowledge. I attest that I have provided M1 Concourse, LLC with true and complete information on this application and that no requested information has been concealed or omitted. I authorize M1 Concourse, LLC to contact the references and former employers identified in this application for the purpose of verifying my employment history, qualifications, and suitability for employment, unless otherwise noted by me. I understand that any false statement, omission, misrepresentation, or concealment of material information on this application or during the hiring process may result in the denial of employment or, if employed, disciplinary action up to and including immediate termination of employment. I understand that this application will remain active for consideration for employment for sixty (60) days from the date signed below. After that time, I may be required to submit a new application if I wish to be considered for employment. Unless prohibited by applicable law or unless I request otherwise, I understand that M1 Concourse, LLC may retain my application materials and related hiring records for consideration for future employment opportunities and for other legitimate business purposes, in accordance with its record-retention policies and applicable legal requirements.*

I understand that my electronic signature, typed name, electronic acknowledgment, or electronic submission shall have the same legal force and effect as an original handwritten signature and shall constitute my certification and agreement to the statements contained herein. By signing below, whether manually or electronically, I acknowledge that I have read, understand and agree to the terms contained in this application.*

Referral code from a current employeeIf no code provided, add their name instead.